
As this is an 18+ event you may be asked to show ID (Passport or Driving Licence) if you are lucky enough to look under 25. If you are unable to provide ID, you will not be admitted into the festival even with a valid ticket.
Triple Distilled Ltd reserves the right to carry out photography and/or video recording at their events for publicity purposes and to reproduce images and footage on our website. By entering into this Agreement, you agree that Triple Distilled Ltd and any party authorised by Triple Distilled Ltd may use such images in perpetuity and in any format whatsoever. You further agree that copyright in these materials is owned by Triple Distilled Ltd.
The current smoking legislation regarding smoking in public places applies at all of our festivals. The use of E-Cigarettes is not permitted at our festivals.
Please be aware that for your security, we may on occasion conduct bag searches on entry to the festival. To ensure that everyone can have an enjoyable experience, we reserve the right to refuse admission to disruptive or aggressive attendees even if a valid ticket is produced. No refund will be issued in this case.
Only alcohol and food purchased from Triple Distilled Ltd may be consumed within the event.
It is the attendee’s responsibility to take care of their Worcester Gin Festival Copa glasses. In the case of breakage, glasses will only be replaced at the retail price of £5.00 each.
It is the attendee’s responsibility to take care of all personal items. Triple Distilled Ltd will not be held responsible for any loss, theft or damage to personal belongings.
Triple Distilled Ltd reserves the right to change the venue and publicised contents of the event. We also reserve the right, in our absolute discretion, to cancel your booking, due to circumstances out of our control. In this instance, you will be either be offered a refund of the original ticket booking. Triple Distilled Ltd are not liable for any refunds due to transport or accommodation cancellations.
You are unable to return any unused tickets forming a part or full booking after our advertised deadline under any circumstance.
Triple Distilled Ltd will not be liable for cancellation or delay to an event caused by the following factors:
Accessibility.
Triple Distilled Ltd is dedicated to ensuring that all of our events are as accessible as possible to all attendees.
While some of our events are situated within listed buildings, we are more than happy to make reasonable adjustments to ensure the full festival experience for all attendees. Whilst our festivals are not seated events, we are able to accommodate those with mobility issues or concerns.
Should you feel that you need extra assistance or support during one of our events, please contact our customer service team at events@worcesterginfestival.com